Privacy Policy

1. Scope and information we collect

Elite Corporate Medical Services operates MyEliteDash.com (MyEliteDash), an internal business and employee dashboard. This policy describes information handled through the website and its text messaging program. These legal pages are public; access to dashboard tools remains restricted to authorized users.

Depending on the tools you use, we collect account and contact details, roles and permissions, employment and operational records you submit, support requests, and activity records. Technical information may include IP address, browser details, device identifiers, login events, and actions taken within the system.

2. How we use information

We use information to operate the dashboard, manage authorized access, support business workflows, communicate about services and operations, troubleshoot problems, maintain audit records, and protect the system from misuse. Information must be submitted only for authorized business purposes.

3. Cookies and external resources

The dashboard uses cookies for login sessions, device identification, and cookie-notice preferences. These may include PHPSESSID, med_client_uuid, and med_cookie_ack. Device and acknowledgment cookies may remain for up to two years; session duration depends on system settings. You may manage cookies in your browser, but disabling them may prevent login or other functions.

Some pages load fonts, styles, scripts, or other resources from external providers. Your browser may send those providers technical information, including your IP address, when requesting those resources.

4. Text messaging and Twilio

Where you opt in, the MyEliteDash text messaging program may send operational notifications, account or service updates, support communications, and requested test messages. We use Twilio as a service provider to transmit messages. We and our messaging providers may process your mobile number, message content, timestamps, delivery status, replies, and opt-in or opt-out records to deliver and support the program.

Mobile phone numbers, SMS opt-in information, and consent records are not sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may disclose the information necessary to deliver and support messages to service providers, including Twilio and telecommunications carriers, and as required by law.

Providing a phone number or using the website does not, by itself, enroll you in text messages. Consent applies to the program described when you opt in. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or contact support to withdraw consent. Reply HELP for assistance or contact us using the details below. Opting out of SMS does not close your dashboard account.

SMS may be visible to others with access to your device and is not a secure channel for sensitive medical or personal information. Do not include patient health information, passwords, or payment details in text messages. See Twilio’s privacy notice for information about its practices, and our SMS terms for program conditions.

5. Other disclosures

We may provide information to authorized personnel and service providers who support hosting, communications, security, and business operations, for the purposes described here. We may also disclose information when required by law or necessary to investigate misuse or protect people and systems. The SMS marketing-sharing restriction above applies to mobile numbers and messaging consent information.

6. Security and retention

We use access controls and other safeguards appropriate to the system. No website, transmission method, or storage system can guarantee absolute security. Information is retained as needed for business operations, support, recordkeeping, security, and applicable obligations. Consent and opt-out records may be retained to document preferences and prevent unwanted messages.

7. Your choices and requests

You may contact us to request access to or correction of your information, ask about deletion, or raise privacy concerns. We may verify your identity. Available rights and retention exceptions depend on applicable law and business recordkeeping obligations. Use STOP or contact support to end SMS participation.

8. Policy changes and contact

We may update this policy as services or practices change and will revise the date shown above. We will provide additional notice or seek consent when required.

Elite Corporate Medical Services
Email: programming@elitecorpmed.com
Phone: 855-733-7772